| Minimum order quantity | 2,000 units |
|---|---|
| Sample preparation | 7–15 days |
| Production lead time | 35 days |
| Warranty period | 1 year |
Confirm the model and color mix, quantity unit, customization scope, sample charges, timing start points and warranty service details in your quotation. The preparation and production references do not establish a shipping or arrival date.
Ordering and timing
What is FUNESTY’s minimum order quantity?
FUNESTY’s standard minimum order quantity is 2,000 units. Confirm the model and color mix and the customization scope in the quotation. For keyboard-and-mouse bundles or multi-item sets, state whether the quantity means complete sets or individual units.
Link to this answerOrdering and timing
How long does it take to prepare a sample?
FUNESTY’s standard sample-preparation reference is 7–15 days. Agree the selected configuration, artwork, sample charges and preparation start point with the team. Confirm transport timing separately; sample preparation is not a delivery-date commitment.
Link to this answerOrdering and timing
What is the production lead time for a bulk order?
FUNESTY’s standard production lead-time reference is 35 days. Confirm when that period starts, the approved configuration, customization and order scope in the quotation. Production timing and transport timing should be identified separately.
Link to this answerOrdering and timing
What warranty period is offered?
FUNESTY’s standard warranty reference is 1 year. Ask for the coverage, exclusions, evidence required and service procedure for the quoted model and destination. The period alone does not define a replacement, refund or freight arrangement.
Link to this answerOrdering and timing
Can I request my own logo, colors and packaging?
Discuss the logo position, housing or keycap finish, key-legend language, instruction language and retail packaging for the selected platform. Ask which options use an existing configuration and which need further evaluation. Confirm the agreed scope on the quotation and sample record.
Link to this answerOrdering and timing
What should I send to get a useful quotation?
Send the product category, model shortlist, target devices and market, estimated quantity, required timing and customization brief. Identify mandatory functions and unresolved questions. Request separately identified options when the sensor, switch, receiver, layout or packing is still undecided.
Link to this answerChoosing a model
How should I compare magnetic and mechanical keyboard options?
Compare the exact layout, switch system, connection modes and supported configuration tools for each model. Keep separate versions distinct: MK664 is the mechanical configuration, while MK664-ME is the magnetic configuration. Ask for the switch supplier, part number and sample configuration rather than carrying one model’s settings across the range.
Link to this answerChoosing a model
What matters besides DPI or polling rate when choosing a mouse?
Compare shape, dimensions, connection modes, sensor, receiver, quoted weight, battery and accessories. Check any performance setting against the supplied configuration and its test conditions. Similar shells may contain different components, so use the configuration sheet and sample alongside product photographs.
Link to this answerChoosing a model
Does a USB or 3.5 mm connector prove headset compatibility?
A connector photograph does not establish the complete audio setup. Confirm whether USB provides audio, power or lighting on the quoted version, and identify any adapters. Test playback, microphone, mute and volume on the target devices before approving compatibility wording.
Link to this answerChoosing a model
Which products are H20 and H10?
H20 is the foldable Bluetooth headphone model. H10 is the RGB wired headset model. Confirm the current connection details, microphone functions, accessories and supported devices on each model’s specification and sample; the model identity does not establish additional noise-reduction features.
Link to this answerFactory and sample records
Where are the factory and business office?
The production base is in You County, Hunan, China. The business office is in Shenzhen, Guangdong, China. The website identifies the business as Shenzhen BENDA Technology Co., Ltd.; FUNESTY and the FUNSTY branding shown in the factory presentation refer to the same business.
Link to this answerFactory and sample records
What should be approved before bulk production?
Identify the exact sample and configuration, agree the functional checks and test conditions, review artwork and retail contents, and record remaining differences. Keep the quotation revision, layout or configuration sheet and approval record together. Resolve open changes before broad production approval.
Link to this answerFactory and sample records
What documents should I request for a sourcing project?
Ask for the current model specification, layout or component list, sample record, packing details and available company or test documents relevant to the project. Check the named business, model, version, date and scope of each document. Availability and coverage need confirmation for the particular configuration and market.
Link to this answerChoosing a model
Where can I compare the available product families?
Browse gaming keyboards, mice, headsets and combo sets in the product catalogue. The focused series pages group magnetic keyboards, mechanical keyboards, wireless gaming mice, wired headsets and office peripherals. Use each model page for its current profile and configuration questions, then request a matched specification and sample.
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